FLX Lithium Battery Pack - Babymaker Standard and Pro
Compatible with all Babymaker Gen 1 models - Babymaker Standard and Babymaker Pro.
For Babymaker II batteries CLICK HERE
WARNING: We strongly suggest against using a non-genuine battery in your FLX bike. Genuine FLX Batteries are packed in a state-of-the-art facility with extreme detail going into their build quality, smart battery management system, and extensive testing. We can not vouch for the quality or compatibility of any non-FLX battery. The use of a non-genuine battery will void your warranty and may cause permanent damage to your bike.
NOTE: Batteries ordered for delivery outside of the US and Canada will be shipped directly from our facility in Asia (may take up to 6 weeks).
I received my replacement battery today. After a delay in its arrival due to a label falling off, I was shocked at how poorly it was packaged. With all the issues with lithium-ion batteries, I would have expected more care and caution to be taken when shipping these items. I'm hoping the battery was not damaged. That said, I'm a little nervous and not very happy.
I am truly sorry to hear about the condition in which you received your replacement battery. We sincerely apologize for any inconvenience this may have caused you. Please know that we take the utmost care in packaging our products to ensure they arrive safely to our customers.
It appears that there may have been an issue during transit, possibly resulting in the reboxing of your shipment by the carrier. While this is not a common occurrence, we understand your concern, especially when it comes to lithium-ion batteries.
Rest assured, we prioritize the safety of our products and would never knowingly ship a damaged or improperly packaged item. We understand your nervousness and frustration and want to reassure you that we will do everything in our power to address this situation promptly including revisiting our packaging and how we adhere the carrier label to the shipping carton.
If you have any concerns about the condition of the battery, please don't hesitate to reach out to our amazing customer service team. We are here to assist you and ensure that you receive a replacement battery if necessary.
Again, we apologize for any inconvenience this may have caused, and we appreciate your understanding and patience as we work to resolve this issue.
Never received the battery pack
I had a battery and charger issue where the batterry had low voltage and the charger wasnt charging and flx mechanic, Marc, was patience and knew what went on and was able to fix my issue, Thank you FLX
After the trouble shooting suggestions were unable to resolve the issue, I received a new battery within a few days.