E-Bike Troubleshooting

E-Bike Troubleshooter

Answer a few questions and get the likely cause, what to try at home, and when to call in a pro.

This guide covers common issues and safe checks only. Never open a battery pack or controller. If a battery is hot, swollen, leaking, or smells like burning, move it away from anything flammable, keep it outside if you safely can, and contact support right away.

Standard Warranty

At Superhuman Bikes, we are committed to delivering products of the highest quality. All Superhuman Bikes are warranted against manufacturing defects in materials and workmanship for one year from the date of delivery. The warranty excludes normal wear and tear, damages from misuse, accidents, or improper maintenance. Replacement components will carry the same warranty date as the original purchase.

Easy Financing

We’ve partnered with Klarna to provide our customers with the best shopping experience. Simply select the Klarna option during check out and process your order via the Klarna app. It’s easy, secure and will get you ripping in no time! To learn more about Klarna click here.