FAQ's
Superhuman Bikes FAQs
Below are some common questions
Do you ship for free?
Yes — we offer free shipping on all bikes within the lower 48 states.
Where can I find a Superhuman Bikes dealer near me?
Use our dealer locator to find authorized Superhuman dealers near you.
How can I contact Superhuman Bikes?
We are available in person in-store or by phone Monday through Friday from 9:30 AM to 5:30 PM.
Do you do test rides?
Yes — visit our San Diego store to test ride in person.
Choosing a Bike
How far can I ride on a single charge?
Range depends on terrain, rider weight, speed, and assist level, but most Superhuman bikes get 40–70+ miles per charge. Check each product page for the specific range of that model.
What's the difference between a mid-drive and hub motor?
Mid-drive motors deliver power through the bike's gears, so they excel on hills and technical terrain. Hub motors power the wheel directly — smoother and simpler, great for everyday commuting and cruising. Superhuman offers a mix of both across our lineup, so you can pick the setup that matches how you ride.
Why are Superhuman Bikes so cool?
They were born that way.
What's the top speed?
It depends on what you're riding. Our road bikes like the Babymaker cruise up to 25+ mph — fast, stealthy, and perfect for slicing through city streets. Trail bikes like the Weapon push that to 28+ mph for ripping up climbs and bombing descents. Want max velocity? The Blade 2.0 tops out at 35+ mph on its 1000W mid-drive motor. Check each product page for exact specs on the model you're eyeing.
Parts
How do I get replacement parts?
You can purchase replacements on our online store.
What if my bike is out of warranty — can I still buy parts?
Yes — replacement parts are available for purchase regardless of warranty status; the warranty only affects whether a part is covered for free.
What parts and accessories do you have?
You can browse our accessories and parts here