FAQ's
Frequently Asked Questions
Have a question? We've got answers.
What's the best commuter ebike?
For daily commuting, the Babymaker II is our most popular pick. It weighs just 33 lbs — light enough to carry up stairs or onto transit — and its Gates Carbon Belt Drive means virtually zero maintenance. A single charge gets you 20–70+ miles depending on assist level.
If you want cargo capacity and a more upright position, the Moonrider is a great alternative with dual racks and a Bafang mid-drive motor that handles hills with ease.
What's the best lightweight ebike?
The Babymaker II is our lightest model at just 33 lbs — significantly lighter than most ebikes on the market. Its minimalist frame and compact battery keep the weight down without sacrificing range or performance. Perfect if you need to carry it up stairs or store it under a desk.
What's a fat tire ebike?
Fat tire ebikes feature oversized tires — typically 4 inches wide or more. Those wide tires give you more traction on loose surfaces like sand, gravel, and snow, better shock absorption, and increased stability at low speeds or in technical terrain. Great for riders who want to go off the beaten path or ride year-round regardless of conditions.
Do I need a license to ride a Superhuman ebike?
In most US states, no license, registration, or insurance is required to ride an ebike — as long as it meets federal ebike classification standards. Most Superhuman models meet these requirements. Rules vary by state and municipality, so we recommend checking your local laws, especially for Class 3 bikes on trails or shared paths.
How long does shipping take?
Most Superhuman bikes ship within 3–7 business days of order confirmation. You'll receive a tracking number via email once your order leaves our warehouse. For the most current availability on specific models, check the product page or contact our support team.
Superhuman Bikes FAQs
Below are some common questions
Do you ship for free?
Yes — we offer free shipping on all bikes within the lower 48 states.
Where can I find a Superhuman Bikes dealer near me?
Use our dealer locator to find authorized Superhuman dealers near you.
How can I contact Superhuman Bikes?
We are available in person in-store or by phone Monday through Friday from 9:30 AM to 5:30 PM.
Do you do test rides?
Yes — visit our San Diego store to test ride in person.
Choosing a Bike
How far can I ride on a single charge?
Range depends on terrain, rider weight, speed, and assist level, but most Superhuman bikes get 40–70+ miles per charge. Check each product page for the specific range of that model.
What's the difference between a mid-drive and hub motor?
Mid-drive motors deliver power through the bike's gears, so they excel on hills and technical terrain. Hub motors power the wheel directly — smoother and simpler, great for everyday commuting and cruising. Superhuman offers a mix of both across our lineup, so you can pick the setup that matches how you ride.
Why are Superhuman Bikes so cool?
They were born that way.
What's the top speed?
It depends on what you're riding. Our road bikes like the Babymaker cruise up to 25+ mph — fast, stealthy, and perfect for slicing through city streets. Trail bikes like the Weapon push that to 28+ mph for ripping up climbs and bombing descents. Want max velocity? The Blade 2.0 tops out at 35+ mph on its 1000W mid-drive motor. Check each product page for exact specs on the model you're eyeing.
Parts
How do I get replacement parts?
You can purchase replacements on our online store.
What if my bike is out of warranty — can I still buy parts?
Yes — replacement parts are available for purchase regardless of warranty status; the warranty only affects whether a part is covered for free.
What parts and accessories do you have?
You can browse our accessories and parts here



