5 Week Risk Free Returns - Superhuman Bikes

How it Works To make your return process seamless, follow these steps:

Conditions:

• The bike must have been purchased new from superhumanbikes.com within the last 5 weeks.
• The bike must be in like-new condition, free from scratches or damage.
• Ensure the bike is returned in its original packaging (remember to save the box!).
• Mileage should be less than 100 miles.
• Professionally package the bike to prevent shipping damage. Any shipping damage during return is your responsibility and will be deducted from your refund.

How to Return:

• Within 5 weeks from your date of order contact our support team with photos of your bike from every angle, including the odometer (turned on to show mileage), and the original box. 
• Our support team will confirm the details and provide you with a return shipping label within 5 business days.
• Ship the bike back to us within the given timeframe.
• Once we receive and inspect the bike, we’ll issue a full refund, including shipping fees.

Please Note:

• Take care when riding, packing, and shipping; any damages to the bike will be assessed at market value.

At Superhuman Bikes, your satisfaction is our priority. Ride confidently, knowing you have the freedom to explore risk-free.