Discover the joy of riding, risk free. 
If you don’t absolutely love your Superhuman bike,
 Send it back within 5 weeks for a full hassle-free refund.

How it Works To make your return process seamless, follow these steps:


  • The bike must have been purchased new from within the last 5 weeks.
  • The bike must be in like-new condition, free from scratches or damage.
  • Ensure the bike is returned in its original packaging (remember to save the box!).
  • Mileage should be less than 100 miles.
  • Professionally package the bike to prevent shipping damage. Any shipping damage during return is your responsibility and will be deducted from your refund.

How to Return:

  • Within 5 weeks from your date of order contact our support team with photos of your bike from every angle, including the odometer (turned on to show mileage), and the original box. 
  • Our support team will confirm the details and provide you with a return shipping label within 5 business days.
  • Ship the bike back to us within the given timeframe.
  • Once we receive and inspect the bike, we’ll issue a full refund, including shipping fees.

Please Note:

  • Take care when riding, packing, and shipping; any damages to the bike will be assessed at market value.

At Superhuman Bikes, your satisfaction is our priority. Ride confidently, knowing you have the freedom to explore risk-free.